"We received confirmation today that the member’s $1200 accumulator has been transferred to the new ACA plan."
Translated: my client's pre-ACA-plan expenses will count toward her new ACA-compliant one.
Which is great news indeed.
Now, given that, why the "mostly" qualifier?
Well, it would be nice to know:
■ Why did this take so long to resolve?
■ Is this just a special accommodation for my client, or is this true for other policyholders in similar binds?
One presumes that the answer to the latter is that it's universal, but we don't know for sure.
I've reached out to our rep, asking for an answer. Stay tuned...