Professional Help

The Urban Institute released a study yesterday on how people obtained information regarding enrollment and options for health insurance through exchanges. For something we were told would be "more like buying plane tickets or a home appliance" online the results of this study prove exactly what everyone at IB have been saying since this train wreck started off the tracks. 

"Insurance agents and brokers had the highest rating; over 80 percent of adults who used them found them very or somewhat helpful."

83.9% to be exact. Well above the 58% success rate of call centers. This isn't an "I-told-you-so" moment. Rather, it is an opportunity for HHS (listen up Sylvia) to engage with a profession that can actually help them insure more people in the right products to fit their needs and budget.

We'll be waiting for your call.