According to the folks at Kaiser Health News, "navigators and assisters" helped 10.6 million people navigate the Obamacare nightmare. 

During the Affordable Care Act’s first open enrollment period, about 10.6 million people received personal help from navigators and other enrollment assisters, according to an online survey of the programs released Tuesday by the Kaiser Family Foundation. (KHN is an editorially independent program of the foundation.)
Kaiser Health News

And 8 million bought coverage.

Damn good closing ratio.
Almost 90 percent of assister programs surveyed reported that most or nearly all of the people they helped were uninsured. More than 40 percent said that most and or nearly all of the people they helped did not have Internet access.
They can't use their Obamaphones?
“How can you explain coverage options to someone who doesn’t know what a deductible is?” asks Pollitz. “It’s just a much longer conversation,” which might help explain why most of the programs reported that assistance required one to two hours per client. “
I wonder how many assisters knew what a deductible is.

How many checked provider networks and drug formularies before suggesting a plan?
 
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